Privacy Policy

Welcome to Abhinav!

At Abhinav, we are committed to safeguarding your privacy and ensuring transparency about how we handle your information. This Privacy Policy outlines what data we collect, how we use it, and your rights regarding your information.

1. About Abhinav

Abhinav is a specialized app designed for authorized officers to conduct field audits, inspections, and manage hospital facilities. The app is integral in improving hospital operations by ensuring compliance with healthcare standards, tracking resources, and facilitating emergency coordination.

2. Information We Collect

To provide efficient and secure services, we collect the following data:

  • Location Data:
    • We collect real-time location data, including latitude and longitude, to verify user presence within permitted premises and prevent misuse.
    • Background location access ensures seamless operation during audits and inspections, even when the app is not actively in use.
    • Note: Location data is used dynamically and is not permanently stored on servers.
  • Media Access:
    • The app may require access to your device’s camera to capture images for internal verification purposes, ensuring accurate reporting and accountability.
    • Images are not shared externally and are retained only for compliance checks.
  • Device Information: Information such as device model, operating system, and app performance data is collected to optimize user experience and address technical issues.
  • Cookies: Cookies may be used to analyze usage patterns, improve features, and enhance overall app performance.

3. How We Use Your Information

The data we collect is used strictly for operational purposes and improving app functionality:

  • To verify the authenticity of user activity and ensure the app is used within authorized premises.
  • To streamline field audits and inspections, providing administrators with real-time insights.
  • To prevent unauthorized access or misuse of the app.
  • To detect, prevent, and resolve technical issues.
  • To comply with regulatory and organizational requirements.

4. Sharing of Information

Your data is handled responsibly and shared only under specific circumstances:

  • Service Providers: Limited data may be shared with trusted third-party vendors to support essential services such as analytics or cloud storage.
  • Legal Obligations: Information may be disclosed to comply with legal requirements, protect user safety, or address fraud and misuse.
  • Business Transfers: In the event of a merger or acquisition, data may be transferred to ensure continuity of services.

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure.

5. Data Security

We implement robust security measures to protect your data. These include encryption, secure access controls, and regular audits. However, no system is entirely foolproof; we advise users to exercise caution and report any security concerns promptly.

6. Data Retention Policy

We retain your information only for as long as necessary to fulfill operational and legal requirements. Location data is used dynamically and is not stored permanently. Images captured during app use are deleted after verification purposes are complete.

7. Your Rights

Depending on your region, you may have the following rights:

  • Access to personal data collected by the app.
  • Request corrections to inaccurate or incomplete data.
  • Request deletion of data, subject to operational and legal obligations.
  • Opt-out of data processing for specific purposes.

For queries or to exercise these rights, contact us at the provided email address.

8. Changes to This Policy

We may periodically update this Privacy Policy to align with evolving policies, technological advancements, or user feedback. All changes will be communicated through the app or website with an updated effective date.

9. Contact Us

For further information or assistance, please reach out to us:

Email: ayushman-support1@nwaresoft.com

Address: Nwaresoft Private Limited, H160, Office No - 301, 3rd Floor, BSI Business Park, H Block, Sector 63, Noida, Uttar Pradesh 201301

If you have any questions or concerns about this Privacy Policy, please contact us at: ayushman-support1@nwaresoft.com